INTRODUCTION
Your privacy is important to us, so in this document we explain what data we collect from users, how we use it and for what purpose, among other information. Users aged over 14 may register without the prior consent of their parents, guardians or legal representatives. In the case of minors under 14 or persons legally declared incapacitated, the consent of the parent, guardian or legal representative will always be required.
For your information, we will never ask for more information than we actually need for the services requested; we will never share it with third parties, except where legally required or with your prior authorisation, and we will never use your data for any purpose not previously indicated.
As a User, you should read this Privacy Policy carefully on a regular basis and whenever you enter your personal data, as it may be amended. The provider is entitled to make changes to the information contained on the website in order to comply with the regulations or update this Policy. The provider is not obliged to notify Users in advance of any changes made, publication on the website being sufficient.
DATA CONTROLLER:
Identity: MUEBLES DE COCINA DOCA, S.L.U. (also the provider)
Tax ID (NIF): B12072716
Postal address: Pol. Ind. Valldepins, C/ Bruselas s/n, 43550 Ulldecona (Tarragona), Spain
Email: dpd@kbv-group.com
Data Protection Officer: PYMELEGAL, S.L.
DPO contact: dpd@kbv-group.com
MUEBLES DE COCINA DOCA, S.L.U., as the party responsible for the website, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and other applicable personal data protection regulations, and with Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organisational security measures to guarantee and protect the confidentiality, integrity and availability of the data entered.
METHODS OF DATA COLLECTION, WHAT DATA WE COLLECT AND ITS PURPOSE:
The data we collect, the way in which we obtain it and the purpose of the processing are as follows:
1. Video surveillance: Security of certain premises:
- Data required: image.
- Purpose: safety of people, property and facilities (detailed information in the “Video surveillance” section of this privacy policy).
- Legal basis: legitimate interest of the provider.
2. Contact and/or information request form:
- Data required: first name, surname, email, telephone number and address.
- Purpose: to respond to enquiries and/or provide information requested by the User.
- Legal basis: consent of the User.
3. “Do you want to become a DOCA distributor?” form:
- Data required: first name, surname, email, telephone number and town/city.
- Purpose: to respond to enquiries and/or provide information requested by the User.
- Legal basis: consent of the User.
4. Newsletter subscription forms:
- Data required: email.
- Purpose: to send you commercial information of interest to you about our products and/or services by email, SMS, social communities or any other electronic or physical means, where the User has expressly consented to this.
- Legal basis: consent of the User.
5. Whistleblowing Channel form:
- Data required: there is no requirement to provide personal data.
- Purpose: to manage and/or process the report submitted and carry out all actions necessary for the proper investigation of the reported facts (including the processing of any proceedings related to the facts, such as disciplinary, judicial or other proceedings).
- Legal basis: the processing has been implemented on the basis of a legal obligation (Spanish Law 2/2023 of 20 February on the protection of persons who report regulatory infringements and on the fight against corruption), and the data provided by the User are processed on the basis of their consent.
6. Registration form:
- Data required: first name, surname and email address.
- Purpose: to create a User account and access the website’s features.
- Legal basis: consent of the User. The account may be blocked or cancelled if there are indications that the User may have committed an offence.
7. CV submission form:
- Data required: name, email, town/city and telephone number.
- Purpose: to include the data subject in current recruitment processes or in future processes for which the candidate may be suitable. In order to carry out this selection, MUEBLES DE COCINA DOCA, S.L.U. may ask you to take psychometric or competency tests to assess whether your profile meets the requirements of the vacancy; these may not be used for any other purpose. Further details are given in the CV submission section of this policy.
- Legal basis: consent of the User.
8. WhatsApp:
its use is detailed in the WhatsApp section of this policy.
9. Carrying out the contractual relationship and the administrative, tax and accounting procedures that are similar and necessary under current legislation:
- Data required: full name, telephone number, address, national ID number, email and signature.
- Purpose: to carry out internal commercial, tax and administrative management.
- Legal basis: consent of the data subject and contractual relationship.
You may withdraw your consent at any time by sending a written request with the subject line “Unsubscribe” to the email address indicated.
In accordance with the LSSICE, MUEBLES DE COCINA DOCA, S.L.U. does not engage in SPAM practices and therefore does not send commercial communications by email that have not been previously requested or authorised by the User. Consequently, in all communications received from the provider, the User has the option to withdraw their express consent to receive our communications.
We will not process your personal data for any purpose other than those described, except where required by law or by court order.
Your personal data will not be used for automated decision-making.
Failure to provide the personal data requested or to accept this privacy policy will make it impossible to achieve the purposes described above.
Where there is a prior contractual relationship between the parties, the legal basis for fulfilling the administrative, tax and accounting obligations required under current legislation will be the prior existence of the commercial relationship established between the parties.
DATA RETENTION PERIOD:
Your data will be kept for as long as necessary for the purpose for which it was collected, by legal obligation or court order, and for as long as you do not withdraw your consent or until you exercise your right to erasure, objection or restriction of processing. However, we will keep your data for the periods established by law in the applicable provisions.
RECIPIENTS OF DISCLOSURES OR TRANSFERS:
MUEBLES DE COCINA DOCA, S.L.U. will provide information to the law enforcement authorities under court order or where required by law. The information provided will only be that available to the provider at that time. MUEBLES DE COCINA DOCA, S.L.U. will carry out international data transfers through the use of the following tools, which are necessary for its activity and may store your data. These tools are as follows:
- Google Analytics: to analyse and measure users’ use of the website through cookies. The information generated and collected by these cookies about usage (including the IP address) will be transmitted directly to and stored by Google, Inc., located in Delaware, 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”), on its servers in the United States. Google, Inc. is certified under the EU-US Data Privacy Framework approved by the European Commission.
- Management of the platform for sending commercial communications: the platform for sending commercial communications is managed through MAILCHIMP, located in the USA and certified under the Data Privacy Framework approved by the European Commission.
The information you provide to us, both through this website and through the application, will be hosted on the servers of MUEBLES DE COCINA DOCA, S.L.U., contracted from the company that provides the website hosting service.
The processing of data by the above-mentioned entities, as well as by any other tool used by the provider, is governed by a data processing agreement between the provider and the relevant company.
RIGHTS OF DATA SUBJECTS:
As a User-Data Subject, you may request to exercise the following rights before MUEBLES DE COCINA DOCA, S.L.U. by sending a written request to the postal address given at the top of this policy or by sending an email to dpd@kbv-group.com, with the subject line: “DATA PROTECTION: RIGHTS OF DATA SUBJECTS”.
Rights:
- Right of access: allows the data subject to know and obtain information about their personal data being processed.
- Right to rectification: allows errors to be corrected and data found to be inaccurate or incomplete to be modified.
- Right to erasure: allows data that is inappropriate or excessive to be erased.
- Right to object: the right of the data subject to prevent the processing of their personal data or to have it stopped.
- Restriction of processing: involves marking the stored personal data in order to restrict its future processing, for the establishment, exercise or defence of legal claims.
- Data portability: providing the data being processed to the data subject so that they can transmit it to another controller without hindrance.
- Right not to be subject to automated individual decision-making (including profiling): the right not to be subject to a decision based on automated processing that produces legal effects or similarly significantly affects the data subject.
As a User, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before its withdrawal.
You also have the right to lodge a complaint with the supervisory authority if you consider that your rights in relation to the protection of your data may have been infringed (aepd.es).
ADDITIONAL INFORMATION
SECURITY MEASURES:
The data you provide to us will be treated confidentially. The provider has adopted all technical and organisational measures and all levels of protection necessary to guarantee the security of data processing and to prevent its alteration, loss, theft, unauthorised processing or access, taking into account the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programs, systems or equipment, premises and centres comply with the integrity and security requirements and conditions established in current regulations.
LANGUAGE
The language applicable to this privacy policy is Spanish. Therefore, in the event of any discrepancy between any of the versions provided in other languages, the Spanish version shall prevail.
SOCIAL MEDIA
We inform you that MUEBLES DE COCINA DOCA, S.L.U. may have a presence on social media. The processing of the data of persons who become followers on social media (and/or make any link or connection through social media) of the official pages of MUEBLES DE COCINA DOCA, S.L.U. shall be governed by this section, as well as by the terms of use, privacy policies and access regulations of the relevant social network in each case, previously accepted by the user.
MUEBLES DE COCINA DOCA, S.L.U. will process your data for the purposes of properly managing its presence on the social network, informing you of the activities, products or services of the provider, as well as for any other purpose permitted by the Social Networks’ regulations.
The publication of the following content is prohibited:
- Content that is allegedly unlawful under national, EU or international regulations, or that carries out allegedly unlawful activities or contravenes the principles of good faith.
- Content that violates the fundamental rights of individuals, breaches online etiquette, is offensive or may generate negative opinions among our users or third parties and, in general, any content that MUEBLES DE COCINA DOCA, S.L.U. considers inappropriate.
- And, in general, content that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.
Likewise, MUEBLES DE COCINA DOCA, S.L.U. reserves the right to remove from the website or from the corporate social network, without prior notice, any content considered inappropriate.
In any case, if you send personal information through the social network, MUEBLES DE COCINA DOCA, S.L.U. shall be exempt from liability in relation to the security measures applicable to that platform; Users wishing to know these measures should consult the specific terms and conditions of the social network in question.
CV SUBMISSION
If the User sends their CV through our website, they are informed that the data provided will be processed in order to include them in any recruitment processes that may arise, analysing the applicant’s profile with the aim of selecting the best candidate for the Controller’s vacant position. Please note that this is the only official procedure for accepting your CV, so CVs sent by any other means will not be accepted. If there is any change to your data, please inform us in writing as soon as possible so that your data can be kept properly up to date.
The data will be kept for a maximum period of one year, after which it will be erased, ensuring full respect for confidentiality both in its processing and in its subsequent destruction. Accordingly, once this period has elapsed, if you wish to continue participating in the Controller’s recruitment processes, please send us your CV again.
REMARKETING AND RETARGETING
Remarketing is a system that allows tailored or personalised advertisements to be created for users who have previously visited a website, in this case ours. It is a solution associated with Google AdWords aimed at achieving a better return on investment (ROI). Remarketing places a cookie on the user’s computer so that a banner of the provider is displayed on sites affiliated with Google AdSense that show display advertisements.
Retargeting is the technique used to show display advertisements on other websites, thanks to a tracking system, to a user who has left our site without completing a process we wanted them to complete (registration, purchase, request, etc.). These advertisements should be mainly aimed at achieving the conversion goal of our website.
The information we collect through these functions is gathered by Google AdWords cookies. You can find information about the processing carried out by these cookies at the following link: https://business.safety.google/privacy/.
If you do not want this information to be collected by these cookies, you can disable the use of Google cookies through Google’s ad settings. You can also disable the use of third-party provider cookies through the Network Advertising Initiative opt-out page.
This type of service allows interaction with social networks or other external platforms. The interactions and information obtained by the provider will always be subject to the user’s privacy settings on each social network. If a service allowing interaction with social networks is installed, it may collect web traffic data relating to the pages on which it is installed, even if users do not use the service.
GOOGLE ADWORDS
AdWords is a Google platform for ADVERTISERS who want to advertise on GOOGLE. The provider uses Google AdWords, Google’s advertising platform, which allows campaigns and advertisements to be created and displayed on other websites. When creating an advertisement, the audience can be segmented by:
- Location;
- Demographic data (age, sex, etc.);
- Interests (activities, hobbies, etc.);
- What they buy online and through other channels;
- Etc.
From the moment the user enters their data in the form provided to subscribe to the newsletter, the data obtained through Google AdWords is subject to this privacy policy. Under no circumstances will information from Google be used for any other purpose.
The provider may select and publish customer testimonials about the Services. These testimonials may contain personally identifiable information, such as your name and/or the city, state or country where you live. If you wish your name or testimonial to be removed or deleted from the website, you should contact the provider using the contact details given above.
The processing of the data of persons who make an enquiry through the WhatsApp of MUEBLES DE COCINA DOCA, S.L.U. shall be governed by this section, as well as by the terms of use, privacy policies and access regulations of the application applicable in each case, previously accepted by the user. MUEBLES DE COCINA DOCA, S.L.U. will process your data for the purpose of properly managing your enquiry, as well as for any other purpose relating to the administrative management of the service. Your data is shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as stated in its own privacy policy, and with WhatsApp LLC, a company located in the USA and certified under the Data Privacy Framework approved by the European Commission. No further disclosures are planned, except where required by law or by court order. Your data will be kept for as long as necessary for the purpose for which it was obtained and, once no longer needed, will be duly blocked, archived and kept for the legally established period. The use of the WhatsApp of MUEBLES DE COCINA DOCA, S.L.U. to send content other than that necessary to respond to the enquiry, or content that is unlawful under national or international regulations, that violates the fundamental rights of individuals and, in general, that contravenes the principles of legality, honesty, responsibility, protection of privacy, consumer protection and intellectual and industrial property rights, is prohibited.
VIDEO SURVEILLANCE
Images are captured in order to ensure the safety of people and property, as well as of the facilities.
Users are informed by means of a sufficiently visible video surveillance sign placed before the camera, indicating that the facilities are under video surveillance.
No disclosures are planned, except to the law enforcement authorities, nor will any international data transfer take place.
Images will be kept for a maximum period of 30 days from the time they are captured. Once this period has elapsed, the images must be cancelled in accordance with current regulations, which provide that “cancellation shall result in the blocking of the data, which shall be kept solely at the disposal of the Public Administrations, Judges and Courts, for the purpose of addressing any liabilities arising from the processing, during the limitation period thereof. Once that period has expired, the data must be erased.”
CHANGES TO THIS PRIVACY POLICY
MUEBLES DE COCINA DOCA, S.L.U. reserves the right to amend this policy to adapt it to new legislation or case law.
REVOCABILITY
The consent given, both for the processing and for the disclosure of the data of data subjects, may be withdrawn at any time by notifying MUEBLES DE COCINA DOCA, S.L.U. under the terms established in this Policy for the exercise of rights. Such withdrawal shall in no case have retroactive effect.
APPLICABLE LAW
As a general rule, relations between MUEBLES DE COCINA DOCA, S.L.U. and the Users of its online services available on this website are subject to Spanish law and jurisdiction, to which the parties expressly submit, with jurisdiction to resolve any disputes arising from or related to their use lying with the Courts and Tribunals of Amposta.